Platform Features

Everything your real estate
business needs

Three powerful portals — for agents, landlords, and agencies. Each built around the exact workflow you need, with no noise from features you don't.

Agent PortalLandlord PortalAgency Portal
FAQs →
Agent Portal

For individual real estate consultants

The Agent Portal gives property consultants a full CRM toolset — from capturing the first inquiry to closing the deal and logging the commission. Everything is in one place, accessible from any device.

Lead & Inquiry Management

Every buyer or renter who contacts you through the platform lands in your lead pipeline. Move leads through clear stages — New, Contacted, Viewing, Negotiating, and Closed — and attach notes, property links, and follow-up dates to each one. Filter by status or search by name to find any contact in seconds.

  • Status pipeline: New → Contacted → Viewing → Negotiating → Closed
  • Per-lead notes, property reference, and contact details
  • Quick filters by status, date, and property type
  • Full lead history — every update timestamped

Appointment Scheduling

Log and track every client meeting, property viewing, and follow-up call. See all upcoming appointments in a clean list view sorted by date. Add the client name, property, time, and appointment type (Viewing, Meeting, Call) so nothing slips through the gaps.

  • Create appointments linked to properties and clients
  • Types: Viewing, Meeting, Follow-up, Call
  • Upcoming appointments surfaced on your dashboard
  • Edit or cancel with full audit trail

Commission Tracking

Log every deal you close with the property sold, deal value, your commission percentage, and payment status. The dashboard calculates your monthly and annual totals automatically and shows your earnings trend at a glance.

  • Per-deal commission logging (value + %)
  • Payment status: Pending, Paid, Partial
  • Monthly and annual earnings summaries
  • Filter by status or date range

Blog & Market Posts

Publish articles directly on Souk Realty. Write market insights, area guides, property investment tips, or property spotlights to build your authority as an expert and attract inbound clients.

  • Rich text editor with cover image upload
  • Draft and publish workflow
  • Posts attributed to your public agent profile
  • Manage all your posts in one view

Client Management

Maintain a clean contact book of all your past and current clients. Store their name, contact details, property preferences, and notes. Reference this list when matching buyers to new listings.

  • Full client profiles with contact info
  • Notes and preference tracking per client
  • Search and filter across all clients
  • Linked to your leads and appointments

Notifications

Stay on top of activity with in-platform notifications for new inquiries, appointment reminders, and system updates. Mark individual notifications as read or clear all at once.

  • Grouped by type: inquiry, payment, system
  • Unread badge count visible in navigation
  • Mark all read in one click
  • Dismiss individual notifications
Landlord Portal

For private property owners

The Landlord Portal is purpose-built for individual property owners who manage their own residential or commercial portfolio. Track tenants, rent, maintenance, and documents without spreadsheets.

Property Portfolio

Add all your properties with photos, specifications, and status. Track whether each unit is available, occupied, or under maintenance. See your entire portfolio in a filterable grid with quick-action buttons for each property.

  • Add unlimited properties with image gallery
  • Status tracking: Available, Occupied, Maintenance
  • Filter by type, city, status, and purpose
  • Public listing toggle — list to Souk Realty marketplace

Tenant Management

Create detailed tenant profiles the moment you sign a lease. Store personal information, lease start and end dates, monthly rent, and upload key documents like contracts and IDs. All tenant data is private to your account.

  • Tenant profiles with lease dates and rent amount
  • Document upload (contracts, IDs, correspondence)
  • Link tenants directly to their property unit
  • Edit and update lease details any time

Rent Payment Tracking

Record every rent payment against a tenant, with the amount, date, and payment method. See which payments are pending or overdue at a glance. The dashboard surfaces upcoming due dates so you never have to chase manually.

  • Log payments: amount, date, method
  • Status: Paid, Pending, Overdue
  • Per-tenant payment history
  • Overdue alerts on dashboard

Maintenance Requests

Track maintenance issues reported against your properties. Log the issue, assign a priority level, and mark it resolved when done. Keep a permanent record of every request per property for insurance and reference.

  • Create and track maintenance tickets
  • Priority levels: Low, Medium, High, Urgent
  • Status: Open, In Progress, Resolved
  • Full history per property unit

Financial Overview

Your dashboard summarises total properties, occupied units, monthly income, and overdue payments. Drill into individual properties to see their complete financial history.

  • Total income vs overdue at a glance
  • Occupancy rate across your portfolio
  • Per-property revenue breakdown
  • Monthly trend overview
Agency Portal

For real estate companies managing a team

The Agency Portal is designed for real estate companies that operate under a brand and employ multiple agents. Manage your entire team, shared property portfolio, and client relationships from one command centre.

Agent Team Management

Add as many agents as you need under your agency. Each agent receives their own login credentials and access to the Agency Agent Portal — a full CRM toolset under your agency brand. You stay in control; they work independently.

  • Create agent accounts with name, email, phone
  • Agents log in via the same platform under your brand
  • Toggle agents active or inactive without deleting
  • View property count and activity per agent

Agency Property Portfolio

All properties listed by your agency are managed here. Add, edit, and remove listings with full image galleries and specifications. Your agents can view and share these listings but cannot modify them — keeping your portfolio quality-controlled.

  • Full CRUD property management for the agency
  • Bulk image upload per listing
  • Agents: view-only access to all agency properties
  • Filter by type, city, purpose, and status

Tenant Management

Agencies can manage tenants the same way landlords do — create profiles, upload lease documents, track rent payments, and handle maintenance requests. Tenant data is fully isolated to your agency account.

  • Full tenant profiles linked to agency properties
  • Lease tracking with start/end dates and rent
  • Payment logging with overdue alerts
  • Document upload for contracts and IDs

Agency Analytics

Your agency dashboard gives you a high-level summary of the entire business — total listings, agents, open leads, and recent activity. Identify your top-performing agents and track deal volume over time.

  • Total listings, agents, and open leads
  • Recent activity feed
  • Agent-level property count
  • Monthly closings and commission summary

Agency Agent Portal (Sub-access)

Every agent you add gets access to their own portal — packed with the full agent CRM: leads, appointments, commissions, posts, clients, and notifications. They can see all agency properties but cannot add or edit them. It's the full Agent Portal, scoped to your agency.

  • Leads, appointments, commissions, and posts
  • View all agency properties (read-only)
  • Notifications and profile settings
  • Branded under your agency name

Across all portals

Shared platform features

Role-based security

Every user sees only what their role permits. No cross-account data leakage. Passwords hashed with bcrypt.

Public property listings

Properties marked as listed appear on the Souk Realty marketplace — visible to buyers and renters without login.

In-app notifications

A unified notification system across all portals. Alerts for inquiries, payments, and system events.

Dashboard analytics

Every portal has a role-specific dashboard summarising KPIs — listings, leads, income, and activity.

Document management

Upload and store contracts, IDs, and files against tenants, properties, or your own profile.

Fast, mobile-responsive

All portals are fully responsive. Manage your business from desktop, tablet, or phone with zero compromise.

Ready to get started?

Create your free account and access the portal built for your role.